Frequently Asked Questions

How soon will I receive a response?
Our team aims to respond to most inquiries within one business day. Response times may vary during weekends, holidays, or periods of increased inquiry volume.

Can I request a Certificate of Analysis (COA)?
Yes. Certificates of Analysis are available for applicable products. Please include your product name or order number when submitting your request.

Can I ask questions about your products?
Yes. Our team is happy to answer general questions regarding product availability, quality documentation, ordering, and our Research Use Only policies.

I have a question about my order.
Please include your order number in your message so we can assist you as efficiently as possible.

Can your team provide dosage or administration guidance?
No. Hi-Tech Peptides does not provide dosage recommendations, reconstitution instructions, administration guidance, or information regarding human or veterinary use.

Research Use Only Notice

All Hi-Tech Peptides products are supplied STRICTLY FOR RESEARCH USE ONLY (RUO).

Our customer support team cannot provide:

• Medical advice
• Treatment recommendations
• Dosage information
• Reconstitution instructions
• Guidance regarding human or veterinary use

Nothing on this website or communicated by our support team should be interpreted as medical advice or a recommendation for human or animal use.

Thank You for Contacting Hi-Tech Peptides

We appreciate your interest in Hi-Tech Peptides.

Our mission is to provide researchers with premium-quality research compounds, rigorous quality standards, and dependable customer support. We look forward to assisting you with your research product and order inquiries.